How to connect virgin media wifi booster. Eligible customers can receive 1 WiFi Booster per customer, available via the app. How to connect virgin media wifi booster

 
 Eligible customers can receive 1 WiFi Booster per customer, available via the appHow to connect virgin media wifi booster  A free Wi-Fi analyser app on a nobile can be used to see if the Wi-Fi repeater is broadcasting the Wi-Fi service

" Virgin seem. Move your router at least one metre away from objects such as televisions, wireless speakers and cordless phones. And that’s not all – if you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi. Smart Wi-Fi Pod Support. Ahhh. Add the details to your laptop’s WiFi settings, and you’re good to go. Using the Virgin Media Connect app. SpeedI have just received and sucessfully installed the Hub 5. Plume supports Ethernet backhaul. Pod not connecting. You can check WiFi speeds to your Hub and devices, manage all your WiFi Pods, tackle common WiFi hiccups, get expert help and loads more, all in one. If this still doesn't help, try clearing the data within the Connect App. Broadband wifi boosters. 3 pods and the connect app would not connect to the hub after several calls to various departments Martin N from the forums team who helped with my original fault came back to me and said a fun pin reset on the. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them. John. Hi The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. Connect again using this sequence _____ Disconnect all cables from your new router (or Mesh first unit) and unplug it. This process of. QuickStart, set up and connections. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. A Sky WiFi booster can extend your hub's WiFi signal to cover those harder to reach areas in your home. I've done the scan via the Virgin connect app, and the top room of my house achieves only 20mbps. The 5GHz network covers short distances, faster - like a sprinter. Elevate your router so the signal can spread more easily throughout your home. TP-Link Deco E4 Whole Home Mesh Wi-Fi System, Seamless and Speedy (AC1200) for Large Home, Work with Amazon Echo/Alexa, Router and WiFi Booster Replacement, Parent Control, Pack of 3. Scan complete, Tap continue. How does BT Whole Home WiFi work? BT Whole Home – and similar products like Google Wifi and Tenda Nova MW3 – is a mesh Wi-Fi solution. It is a Mesh system. 1. Virgin Media WiFi Guarantee includes a Smart WiFi Pod, plus up to two additional pods and a technician visit if needed, to ensure customers get a minimum speed of 30Mb in every room for an. Options. 1 ACCEPTED SOLUTION. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4×Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMesh™and HomeShield (Archer AX73) No Results. . Browse Virgin Media Virgin Media Community. Powerline kits use your home's electrical wiring to connect devices. If you really want to guarantee good wifi signal in the garage to connect to the heating - the best way to do this is to run a Cat6a ethernet cable from one of the Hub ports and run the cable into the garage and plug in a wireless access point. co. Customers on M100 and M200 broadband packages have been upgraded to M125 and M250 services – with speeds increasing by up to 24%. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. I got a pair of virgin media boosters , the one is connected to the router and the other is upstairs as the signal was bad there. This means you can set up multiple gateway pods by connecting them directly together via Ethernet to deliver the fastest possible performance to your devices. This will connect the two devices together. )THIS VIDEO APPLIES TO:• TP-Lin. Turn the hub back on by turning the A/C power switch into the on. Options. The pod is super simple to set up. You can improve the quality of your wireless connection by boosting its strength with a virgin Wi-Fi booster. I've just joined virgin on M125, but the WiFi signal doesn't reach my kitchen. My son's bedroom also slow. Do: use the Connect app to run a super-intelligent WiFi home scan. One of the key components of a strong and reliable WiFi network is the router. These devices have their own signals and can mess with your WiFi. the connect app won’t allow me to order a booster as it’s saying the connection is good. I want to add a mesh wifi solution, nothing fancy just something like a. To run the scan, simply connect to your. Tap Device Health. Uncheck the box next to 5 GHz. Networking and WiFi. 1. Optimisation complete, Tap Rescan room, Tap Start Scan. Can someone look into this please. Push. Thank you. There are some caveats in using them, no splitting the 2. Hi @Jordonj1 . Tap Optimise WiFi now if an option. Tap Add a room, Tap the room you're in. . 4. Please let me know how you get on. While connect to WiFi, Tap I’m ready ; Wait 2 mintues for Scan ; Scan complete, Tap continue ; Tap Add a room, Tap the room you're in ; Start the Scan (do this in every room) Scan complete ; Tap Optimise WiFi now if an option ; If so, Tap Optimise ; Optimisation complete, Tap Rescan room, Tap Start Scan ; Tap Order a WiFi Booster if. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. They use your home’s electrical wiring to boost the WiFi signal in the room. 1) A reliable working connection that doesn't report "wifi connected, no internet", or. Verdict. Virgin app was useless it showed good connections everywhere, so they wouldn't give me booster. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Most Virgin broadband packages come with either the Hub 3 or the Hub 4, and which a customer gets will likely come down to availability of devices at the time. Locate the IP Address of your WiFi router, usually found on the Hub sticker. Networking and WiFi. The best way to get a pod order is download the Virgin Connect app, from here do a scan. As explained in the video, all you need to do to get your hands on an intelligent WiFi Booster is use the Connect app home scan feature. My Virgin Media App. 24-02-2023 15:22 - edited ‎24-02-2023 15:24. Thanks. Depends what you mean by "work". Options. Scan complete, Tap continue. New to virgin and got volt gig 1 but only 14!mbps download and 2 mbps upload in main bedroom. Connect the booster to your Virgin router using an Ethernet cable. Virgin Media Help - Get help, tips an. Simply follow these steps: Plug the booster into a power source. 4ghz band but my phone tablet and pc use the 5ghz. This allows the modem to select the best Wi-Fi channel for you. Otherwise, phone Virgin Media on 150 from your land line, or 0345 454 1111 from any other device and select option 1. To check the strength of your wifi signal, do the following: Open the Ring app. Hello, I recently upgraded to gigabit fibre with a Hub5 modem, and was told that if there are any areas of my house that have under 30mbps connection then I'm eligible for a free WiFi booster pod. Don’t plug the power cable into a plug socket yet. Behold the power of Powerline. The key to Virgin Media’s “Intelligent WiFi” is the new Connect app. Reposition your router. Which? expert wi-fi router, wi-fi extender and mesh system reviews help you compare the best routers & wifi boosters on sale now, so you can enjoy fast and seamless internet throughout the home. Welcome to Virgin Media’s help and support page. This pod plugs into a power socket and listens for WiFi signals from the hub. I cannot install my home phone as I have a Female RJ11 to Male BT Telephone Extension Cable and need an adaptor to connect the phone. I also ta. Make sure the Hub is set to factory settings as the Pods are designed to work this way. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Are the Booster pods free? Virgin Media advises these Booster pods. You can choose to buy your own or can order one from Virgin Media via the app. . Virgin Media offers a variety of routers, including the Virgin WiFi Booster and the Virgin Hub 4. Any deviation will cause problems. Manage Your Account. Press and hold the WPS/Virgin Media button on the hub for 12 seconds, then release the button after the lights start blinking. pod. You can also call 150 from a VM landline or mobile, or 0345 454 1111 from any other phone to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will. Easy to set up. Connect to Your Hub. Joining in. While connect to WiFi, Tap I’m ready. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. You can call in to order them if you want to go ahead - or a VM person will respond on here in a day or two. Google Nest Wifi Point (x2) - mesh network to extend range in the house. Remember, our WiFi Pods and the Connect app only work with the Hub 3, Hub 4 or Hub 5. *. It’s easy to set up, but not quite as cutting edge as the mesh networks available from other networks. Manage Your Account. If the app shows any blackspot areas, you can then order a Pod from the app. We have had a white Pod to boost our WiFi for a few weeks now and it was working well. Enter the password for your Wi-Fi network when prompted and click “OK” or “Connect”. Under 2. The Virgin Media Connect app will perform a WiFi scan around your home by directing you room-to-room and testing the speed in each one. Following that, we can see if you are experiencing any issues with the Wi-Fi coverage, and offer further support with this. Tap the slider to allow devices to join the network. 5. These devices have their own signals and can mess with your WiFi. Select Wireless settings then Security. WiFi hotspots. Adduxi. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Step 4. However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages If so they are worth trying - they should work for you. Once I’d done this I could order a booster in the app if the results were poor. How to connect your devices to a Wi-Fi hotspot . As a Volt customer the wifi pod (s) should be free. One of the easiest ways to boost your WiFi signal is to rethink where you place your router. Simply follow these steps: Plug the booster into a power source. Using our mesh WiFi Pods (white), boost your home broadband coverage and make sure no room is left unconnected. 3 Plug the larger Booster into a mains socket in the same room and switch on. Our new mesh WiFi Pods plug into any normal three-pin socket in your house, and work using mesh WiFi technology instead of your electrical wiring. Wait 2 mintues for Scan. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. What is a WiFi Booster Virgin. If you’re not getting download speeds of at least 20Mbps in every room with one WiFi Pod, you can request a second or third by signing in to My Virgin Media, clicking on Your Package and following the steps in the WiFi Max tab. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Hi @Bexdcr17, Thank you for your post and welcome to our community forums. Just make sure you use a computer/laptop to set it up. Tap Start the scan. Locate the IP Address of your WiFi router, usually found on the Hub sticker. Keep your router upright, with the front lights facing into the room. WiFi booster pods. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. Put the VM Hub into modem mode (see VM website for “how to” details) and wait for the base light to turn magenta/purple (on a Hub3 - but not on a Hub4!). Single-band uses only one frequency to send and receive data from the router. Step 3. Super Hub 1, 2 or 2ac. . 0 and phone once you have your QuickStart box. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. Video guide prepared by Luqman Khanis with how to self install virgin media pod. 2 Connect the Booster to your Hub using the Ethernet cable provided. Connecting a Wi-Fi Extender QLOCOM. If the Connect App cannot improve signal strength, it will suggest using a wireless booster. We’re so confident in this technology that we’ve launched. You’ll need to pay a one off fee of £45 to get it. Optimisation complete, Tap Rescan room, Tap Start Scan. Virgin Media Connect app for the Hub 3 lets you scan your home for WiFi signals from each room. You can choose to buy your own or can order one from Virgin Media via the app. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home. TalkTalk Wi-Fi booster. on ‎22-12-2022 13:12. 1 interface won’t open and I’m stuck. After you’ve plugged in the booster, the next step is connecting to your main hub. You’ll find this on the base of the Hub unless you’ve changed it. The connect app is taking me in circles. If the scan picks up that you need a pod it will allow you to order some. Open a browser and l og into your hub 192. You can only order one at a time if they are needed and can have a maximum of three. . The white power light will come on and the arrows will be flashing amber or red. Browse Virgin Media Virgin Media Community. Here are 10 very quick and simple ways to boost WiFi signal and improve the reliability of the connection between router and device. You can get your 1st one by signing up to WiFi max. Tap Add a room, Tap the room you're in. 3. Try rebooting your router. . I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. . Switch on at the mains socket. Connect a laptop to the Booster using an Ethernet cable. In this video I show the speeds delivered by the Hub 4, on ethernet (hard wired) vs wifi. Tuning in. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850. Just hook up an adapter to your Virgin Media Hub to help you get a better WiFi signal in any room with a working socket. This allows the range extender to connect its own 2. Some customers will get this “ at no extra costHi all, I’ve just set up my VM WiFi booster, it works perfectly, but can I use the Ethernet port on top to connect to my PS4, and if so how?Re: Wi-Fi booster required. Shop Broadband, TV and Landline Offers Broadband DealsIt can take up to 14 days for Volt benefits/speed boosts to kick in. Browse. Very Insightful Person. Learn more. Connect your devices to your WiFi, find or reset your WiFi name and password. 4 GHz” in the “Wireless Band” settings. Start the Scan (do this in every room) Scan complete. I have lodged a complaint on the website who have replied and asked me for 28 days to sort out my problems, if not fixed will terminate my contract. Plug a Larger WiFi. How To Use Virgin Media Powerline Adapters. It’s a bit of magic in your pocket that lets you connect to. Typically these can go down if the the two units become unpaired, or if the Wi-Fi booster fails. Sometimes your router needs a reboot. Enter the password if necessary. Most houses have weak wifi areas – back bedrooms, extensions, attics etc. Wait 2 mintues for Scan. Here I do a step by step guide on how to set up powerline adapters to help boost Wi-Fi. After an lights have flashed on, connect the Booster to the Pivot, using the Ethernet cable provided. However I know that it’s not as it’s very slow and keeps. I understand I may need to pay a supplement for a booster but is there not a. However they can be chargeable depending what package you on. Free 2 Hour CLick & Collect Now Available!Remember, our WiFi Pods and the Connect app only work with the Hub 3, Hub 4 or Hub 5. . Firstly, place the pod into a mains socket as close to the router as possible (in the same room). Get the Hub ready by connecting the wires. It's worth having a look at the service as a. Add the details to your laptop’s WiFi settings, and you’re good to go. This video is private. Virgin's wireless booster uses the power cables in your home to extend the signal strength and costs £3/month on a 30-day contract – though you'll need to return it if you. It would be great if anybody could tell me where I could purchase a Virgin Media Wifi-Booster please! Thank you! Answered! Go to Answer. Hi. Think of the Hub as a radio, and WiFi as the sound - the further away you are from the radio, or the more obstacles that are in the way (walls, electronic devices etc. Sorry to hear that you're having issues that have led to you needing to request an Intelligent Wi-Fi pod. If the scan picks up that you need a pod it will allow you to order some. Wireless repeaters . Home Phone. Broadband, TV and Landline offers. Think of the Hub as a radio and Wi-Fi as the sound - the further away you are from the radio, or the more obstacles that are in the way (walls, electronic devices, etc. The connection lights will appear orange on both devices, before eventually flashing green. The boost will see the average upload speed for Virgin Media’s M500 service increase from 36Mbps to 52Mbps, with the average upload speed for Gig 1 services rising from 52Mbps to 104Mbps – six times faster than the UK’s average. Eligible customers can receive a 2nd Booster by contacting our service agents. If that doesn’t do the job, we’ll send you up to a total of 3. Hello I got the volt package to see for WiFi booster as my office is always slow. Take the smaller one first-time and plug it into one mains socket, next to the Wheel. Wi-Fi Speed. I have used the VM connect app which shows the WiFi is 22 mbps whereas in the other rooms it’s around 137. The mesh wifi pods now come with a speed guarantee . After an lights have flashed on, connect the Booster to the Pivot, using the Ethernet cable provided. As jbrennand has stated (thank you as always) depending on the package you're on, they're either free of £8 per month. Recycle or return your kit. The SSID must be password protected. However the device isn't connected automatically. WiFi booster not working. A new Intelligent WiFi system boosts your possible net speeds all around the home Credit: Virgin Media. on ‎07-04-2023 13:25. I’ve been unable to connect this Wi-Fi booster - the WPS button doesn’t pick up our virgin media broadband and the 192. Step 2. Find the Security Settings option, and location the Channel drop down menu. Weak WiFi signals can be fixed by changing a few settings on your router, but now more than ever people are looking to upgrade their Virgin Media Hub to the Hub 5. This is a free download that users can install on their mobile devices, and allows them to test the strength of their Wi. I need to get a booster but I cannot figure out how to - 5181384. You can do this by checking that all your cables are plugged in and your router is switched on. If you're looking to order a Wi-Fi Pod then you can do this via our Connect App, and I can see that @newapollo has offered some advice with a link too. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. Could you send me a link plea. Tap Optimise WiFi now if an option. Stream from Virgin Media. When asked to scan my hub sticker on bottom of device it worked fine. Hi John, really at my whist end and very annoyed trying to fix my wireless issues with no support from Virginmedia, my Virgin connect app will not connect now. It will extend the reach of your home Wi-Fi and provide a stronger, more reliable connection for all your devices. Hi. 1 - then navigate to the following settings so you can differentiate between the signals. V6. . Back a step. This means that a lot of data transferal is taking place in one method of communication, which can slow speeds significantly. SheridanLewis. I have a double story house and it is quite a long but narrow house. I recently got one of the wifi pods from virgin and I have taken the booster that plugs in beside my hub4 and the other booster that was upstairs and plugged in the new wifi pod. Plug your booster into a power source and connect it to your Virgin router. The SSID must be password protected. • View, manage and even order WiFi Pods*. 0GHz WiFi can see and use printer no problem - same IP range. 0 - currently in Modem Mode. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Have connected my powerline booster up, followed the instructions and can see the SSID and my phone can connect to the WiFi signal from the booster BUT it won't let me connect to the internet and my phone says 'No internet connection'. Virgin Media WiFi is our inclusive new on-the-go WiFi service – connecting our customers to smooth, speedy Virgin Media WiFi hotspots when they’re out and about. Connect the booster to your Virgin router using an Ethernet cable. SpeedHey PatchLatics, thanks for all the posts and replies on our help forums and this thread. The closer you are, the better the signal. Tap Add a room, Tap the room you're in. Remember, have your Virgin Media network name and WiFi password ready. Take control using. A WiFi router is a device that connects to your internet service provider (ISP) and sends out a wireless signal, allowing you to connect your devices to the internet. Networking and WiFi. Also. Our home scan feature will guide you from room to room to carry out WiFi speed tests. QuickStart, set up and connections. They are free on Volt, 1GB or Oomph bundles. ), the quieter the radio and, in turn, the poorer the Wi-Fi connection. Connect your devices to your WiFi, find or reset your WiFi name and password. Mrsgillam1. The Virgin Media Connect app can help you set up and manage your home WiFi, and also get you connected to one of the 3. The clever technology inside our WiFi Pods uses the cloud to understand how you use WiFi and constantly adapts to create the best conditions for the network your household needs every day. Keep your router upright, with the front lights facing into the room. Broadband Deals Broadband Deals. Broadband. Phone. Hi @Bexdcr17, Thank you for your post and welcome to our community forums. Merging the Wi-Fi. Dear Virgin Media Community, I just wanted to ask if anybody knows how I can add a Wifi-Booster to my current Virgin Media package? In my Virgin Media account, I was initially able to add the Wifi-booster option to my current package as part of an upgrade, however, I am unable to find this option r. Does anyone have any ideas please? However, you would soon pay off that cost by buying a "better" wireless solution that will be yours to own and use forever but it isn’t the simple plug and play option of the Pod (s). When using my MacBook Air in the lounge, the MacBook has started ignoring the stronger signal of the Hub 3, even though it's sitting opposite the Hu. 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. You need to use the Connect app to perform the Home Scan in the area where the signal is low (est) . How do I order a wifi booster/pod? I have no/limited signal on the one side of my house. This makes it best for gadgets nearer your Hub or Booster. TIP This set-up works best if you plug both adapters into sockets in the same room. If you’ve done it right, you’ll see the lights on the device starts flashing. Hi, We had our Virgin broadband set up at the weekend but we've found that the signal on the 5ghz network is patchy upstairs. Otiboat. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2. Click NEXT and it will initialize the extender to connect with the router’s WiFi network. 4 and 5 GHz WiFi bands which some people have found, to be necessary to get some devices to connect, you need to leave the ‘Intelligent WiFi provision’ enabled, which some people have found plays havoc with their own equipment. Joining in. Switch on at the mains socket. I recently got one of the wifi pods from virgin and I have taken the booster that plugs in beside my hub4 and the other booster that was upstairs and plugged in the new wifi pod. Thanks in advance. Best overall: TP-Link RE700X – check price. 3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP. The first thing to be aware of is you need to be connected to your Home WiFi in order for the app to connect to the Hub. All the information you need to setup your first Pod or fix an issue can be found here. 4 & 5 GHz network ssid's. All you need is a set of Powerline adaptors. Loading. I've had a look on our side, and it appears that the Pods are. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option. The remote and power lights will begin to flash. The first step is ensuring your Virgin Media router is set up correctly. Using your browser, login to Virgin Media Powerline Booster's GUI page. As you have the R6350 you should put the hub into modem mode, connect it to the R6350's WAN port and configure the R6350's Internet settings as follows: Internet IP Address radio button: • Get Dynamically from ISP. 10. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Browse Virgin Media Virgin Media Community. For more help on connecting a device to a WiFi network see our guide on connecting devices. A video I watched on YouTube had the Hub 5 linked to the first Deco which was then connected to the switch with the other 2 Deco units. The may be LEDs to show if the two are still paired. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. 8. hi I'm looking at optimising wi fi on the app and see that the room furthest from the hub is connected to the hub rather than the booster that I've installed. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. Connect the Hub’s power cable with the blue tab. • Start the Scan (do this in every room) • Scan complete. Optimisation complete, Tap Rescan room, Tap Start Scan. Best for super fast connections – Netgear orbi RBK852: £599. Best JeffIf you’re having problems with our broadband connection, visit our improve WiFi connection page. Perhaps your master socket isn’t centrally located in your home, so some of your rooms are out of range of the Hub; or maybe you have an office at the end of your garden and your signal needs a boost to reach it. I would like to return my wifi booster as it serves no purpose, the only thing I can see it do is kick the fan in and wake me up. For iOS: Go to Settings > Cellular > Personal Hotspot. 99, Netgear. Virgin media pod is an intelligent #wifi extender. How to Set Up Virgin WiFi Booster? Plug a Smaller WiFi Booster. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. Move the booster to the desired location once the setup is complete. They’re coded to your router when you order them from Virgin. You can only order one at a time if they are needed and can have a maximum of three. Fix an internet problem Link . An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. WiFi Max. The Passphrases of the SSIDs must match. 5 million+ UK hotspots and 12 million+ worldwide,. Grab our free Virgin Media Connect app for your compatible mobile or tablet. I did figure it out so I thought about making this short video which may help you. Tap the menu (☰). I know sometime has passed since the last post but I was in a similar situation after having my hub 4 replaced with the hub 5. However it will be chargeable if your on a lower tariff. Wi-Fi Extender 300 user guide. Hi, I was supplied with a pair of WiFi boosters by Virgin a number of years ago but they now appear to have given up the ghost. Virgin TV 360. I cannot find the original setup sheet so as I can try to get them working again and all of the current guides only relate to the more modern devices. Wait for the booster to connect and configure itself. Wi-Fi extenders capture and rebroadcast your Hub 5’s Wi-Fi signal to increase range. Account - Mobile. The white power light will come on and the arrows will be flashing amber or red. --------------------. A free Wi-Fi analyser app on a nobile can be used to see if the Wi-Fi repeater is broadcasting the Wi-Fi service. on ‎22-12-2022 13:12. Move your router to a central spot.